Order Status

Hello! 

Thank you for choosing Custom Mood and pre-ordering your items with us. We are so excited for you to receive your items soon. You may refer to this order tracker to see updates and movements about the status of your items. 

Timeline is subject to change if need to adjust schedule due to certain circumstances. All in GMT +8 timezone or Philippines time. 

Our team is committed to update this tracker as often as possible to ensure that your orders are on the way to you. 

Other Notes:

Local Delivery: within 3-5 days after arrival in CM Manila Hub

International Shipping: PH to International Shipping timelines (UPS/LBC) apply

Please note that we try to complete all items for each batch before we ship to our Manila hub. This is to ensure that all items are completed first and to be able to save up on shipping costs as our prices are already included of shipping and customs fees to be applied. 

Should you have any questions, please email us at custommood.ph@gmail.com or send us a message here